1. About this policy
ARS Tech Solutions is a New Zealand-based digital solutions business providing website design, development, web applications, website improvements and technology-related services.
We respect your privacy and aim to handle personal information responsibly and in accordance with New Zealand privacy requirements.
2. Information we collect
When you contact ARS Tech Solutions through our website, we may collect information that you voluntarily provide, including:
- Your name
- Email address
- Phone number
- Business name
- Existing website address
- The service you are interested in
- Information included in your enquiry or project message
We aim to collect only information that is reasonably necessary for responding to enquiries and providing our services.
3. Why we collect your information
Personal information submitted through this website may be used to:
- Respond to your enquiry
- Understand your project or support requirements
- Prepare quotes or discuss potential services
- Communicate with you about requested services
- Provide and improve our services
- Maintain appropriate business records
- Meet legal or regulatory obligations where required
We do not collect personal information simply because it may be useful in the future.
4. Website enquiries
Information submitted through our enquiry form is used for the purpose of reviewing and responding to your enquiry.
Providing optional information such as your phone number, business name or existing website helps us better understand your enquiry, but you do not need to provide optional information unless it is relevant to your request.
5. Service providers
ARS Tech Solutions may use third-party technology providers to operate, host, secure or support this website and its enquiry functionality.
Personal information may be processed by those providers where this is reasonably necessary to provide the relevant service.
We do not sell your personal information to advertisers or other third parties.
6. Sharing personal information
We will generally only disclose personal information where it is necessary for the purpose for which it was collected, where you have authorised the disclosure, where a service provider needs the information to provide a service to us, or where disclosure is required or permitted by law.
7. Security
We take reasonable steps to protect personal information against loss, misuse and unauthorised access, modification or disclosure.
However, no online service or method of electronic storage can guarantee absolute security.
8. How long we keep information
Personal information will only be retained for as long as it is reasonably required for the purpose for which it was collected, for legitimate business requirements, or where retention is required by law.
Information that is no longer reasonably required may be deleted or securely disposed of.
9. Accessing or correcting your information
You may ask us for access to personal information we hold about you or request that incorrect information be corrected.
To make a privacy request, contact:
contact@arstechsolutions.com10. Cookies and analytics
If ARS Tech Solutions introduces analytics, advertising technologies or other non-essential tracking tools in the future, this policy will be updated to explain what information is collected and how those technologies are used.
11. External websites
Our website may contain links to websites or services operated by other organisations.
ARS Tech Solutions is not responsible for the privacy practices or content of external websites. You should review the privacy information provided by those services before providing them with personal information.
12. Changes to this policy
We may update this Privacy Policy when our website, services, technology providers or privacy practices change.
The latest version will be published on this page with the date of the most recent update.
13. Contact us
If you have a question or concern about how ARS Tech Solutions handles personal information, please contact: